Six reasons why Uber is a safe and reliable app

3 years ago

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Uber, the world’s leading ridesharing app, arrived in Jamaica last month, a sign of the country’s forward-looking vision and embracing of innovation to benefit citizens. The app also comes at a crucial moment for Jamaica, which is in the midst of post-pandemic reactivation. Uber is committed to contributing to this process, transforming the mobility sector, and creating opportunities for lessor partners to earn extra.

Since arriving in the country, hundreds of leases have already been completed in Jamaica, specifically in the Kingston and St. Andrew and St Catherine areas. This is a clear sign of the app’s safety and reliability for users and lessor partners. So, what makes Uber a trustworthy resource to get around town and/or earn extra as a lessor partner?

1. Global experience and leadership. Since it launched in 2009, Uber has led the way in ridesharing apps, transforming mobility and enabling progress. Today, Uber is present in more than 71 countries and 10,000 cities. This successful trajectory is made possible thanks to the app’s continued commitment to user and lessor partner safety.

2. Best-in-class safety tools. As a tech company, Uber is constantly innovating. Each year the app integrates new features that heighten safety and increase reliability. In Jamaica Uber has more than 20 safety tools and features. Every feature addresses user and lessor partner realities to ensure the best possible experience. In Jamaica, these features include:

● Follow My Lease: You can share your lease status and location on the map with friends and family, all right from the app, so someone you trust always knows where you are. You can customize your contacts and choose up to 5 persons.

● Emergency help: Speed and accuracy are critical in an emergency. If you call 119 from the Uber app, the app displays your live location and lease details, so you can share them with the emergency dispatcher.

● Lessor partner background checks: All lessor partners must undergo a multi-step safety screen, including being checked for driving violations, impaired driving, violent crime, and other checks. In addition, Uber rescreens lessor partners every year and uses technology to look for issues in between.

● GPS Tracking: All leases are tracked from start to finish, so there’s a record of your lease if something happens.

● Ride check: Uber harnesses the power of GPS, along with other sensors from the lessor partner’s smartphone, to identify rare events like unexpected stops or possible crashes.

● Pin Verification: This feature helps make sure you’re getting into the right car with the right lessor partner.

3. Your ride is insured: Leading auto insurance providers help protect users and lessor partners on the Uber app. In Jamaica, all leases are covered by Guardian Insurance.

4. Your privacy matters: We use technology to help keep your phone number private, so neither lessor partners nor users will see each other’s numbers when communicating through the Uber app. Once a lease is completed, the app also protects user information by concealing specific pickup and drop-off addresses in a lessor partner’s lease history.

5. Support available 24/7: Uber support is available 24 hours a day, 7 days a week, and is handled by a team of trained safety agents. If you’re in immediate danger, you should always contact authorities first.

6. Your feedback matters: Low-rated leases are logged, and users or lessor partners may be removed to protect the Uber community. Users and lessor partner ratings are the app’s main currency to continuously improve the app experience.

So, get out there with Uber. We’re here to back you along every step of your journey.