Toll Authority urges users to report problems

Racquel A. McKenzie

2 years ago

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The Toll Authority of Jamaica is now imploring its users to report anomalies or problems encountered when using the toll road network.

This as underscored by the Toll Authority can be achieved by utilizing its social media pages or by making formal reports to tollauthority@mtw.gov.jm.

The Toll Authority is the regulatory agency for the toll industry in Jamaica. It receives its mandate from the provisions of the Toll Roads Act and is primarily responsible for monitoring and regulating all Concessionaires operating toll roads in Jamaica

So far, the entity cited several issues during its inspection for the first quarter of the financial year 2022 to 2023.

The discrepancies include damage and theft of perimeter fencing, faded road markings, damaged studs, and poor visibility of traffic signs. The Authority also expressed concerns about a lack of adequate management of green areas.

These inspections as underscored by Chief Executive Officer of the Toll Authority of Jamaica, Lerone Laing helps in maintaining stable relationships with the toll operators and ensures that issues are effectively communicated in a timely manner.